Smart Knowledgebase

Why does my Smart Autodoor not open when I think it should on light mode?

To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.

In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.

Why should I add a Omlet Coop Light?

There are two main reasons that your chickens and you will love a Coop Light.

Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.

How do I update the Omlet Autodoor Firmware?

If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.

If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here

What are the dimensions of the Omlet Autodoor?

The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm

The Control Panel dimensions are: 13cm x 12cm x 4.5cm

The Cable Length is 200cm.

Can the wire to the control panel be extended?

We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.

How do I perform a factory reset on my Omlet Autodoor?

Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
Hold OK-button until the screen changes.

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

What wifi networks are supported?

The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.

Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands

Do I need to set my timezone?

The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.

How do I move a device to a different coop?

You can move a device to a different coop by selecting the Settings icon on the top right of the device. You should then select “Device Details. You can then change the “Assigned to:” to the correct coop.

Click the settings icon

Click “Device Details”

Select the correct coop from the “Assigned to:” box

What is the correct light level for my Omlet Automatic Door opener?

The correct light level will vary depending your geographic location. Generally the default light level which comes with the Omlet Autodoor works well.

You can also find out how the light level behavious in your area by clicking on the setting of the device. Select “Technical Information”. You can scroll down to the light section. You should then see a graph showing your light levels.

Can I change the notification settings?

Tap on the notification bell at the top of the home screen. From here select notifications. You can then choose your general notification settings as well as individual settings for each type of notification.