You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family
Smart Knowledgebase
Popular Topics
Popular FAQ
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
Will all my chickens go to bed at the same time?
If you watch your chickens for a few days you will see that in most cases, they will all go into the coop within half an hour of each other.
Keep note of at what time this happens, so you can select the correct time or light level on the door.
You can always use the App to manually open or close the door if you notice a chicken has not made it in.
Tell me more about the coop light!
There are two main reasons to add a coop light. Firstly, having a light in the coop will encourage the chickens to return to roost when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.
Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.
The coop light uses a LED light at 1.5 watt. That is the equivalent of a 15 watt light bulb.
What are the dimensions of the Omlet Autodoor?
The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm
The Control Panel dimensions are: 13cm x 12cm x 4.5cm
The Cable Length is 200cm.
How do I add a new coop?
You can add a new coop by clicking the menu icon on the top right. You should then select “Manage and share coops”. You can then click the “Add coop” button.
What batteries should I use to power my Omlet Autodoor?
We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life
Please make sure you use 4 batteries that are the same brand, same type and same energy level.
If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.
Can I use it with chicks?
The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
How do I change how long the Coop Light comes on for?
You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage
How do I update the App?
Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.