The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.
Smart Knowledgebase
Popular Topics
Popular FAQ
Can I open the door manually?
Yes, there is a manual mode where the door opens and closes only when you press the button. For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. Check the instruction manual to find out how to do this.
You can watch the how to build video here.
Why is the coop light flickering?
If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
Can I fit my Omlet Autodoor vertically?
No, the motor in the door is designed to open the door horizontally. It is also important to note that the crush detector won’t work properly when mounted vertically as chickens could sit on it and thereby activate it the whole time which would prevent the door from attempting to close.
How far away from a wifi source can the door be placed?
The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
Can I control my door when I'm away from home?
You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.
What time system is used to program the door?
The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.
How can I power my Autodoor?
We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.
Tell me more about the coop light!
There are two main reasons to add a coop light. Firstly, having a light in the coop will encourage the chickens to return to roost when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.
Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.
The coop light uses a LED light at 1.5 watt. That is the equivalent of a 15 watt light bulb.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.