The mains cable you receive with the door is 5’10”
Smart Knowledgebase
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Popular FAQ
Why doesn't my control panel "wake up" when I open the app?
If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.
If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.
Do I have to use the app?
The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.
Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away
Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power
How far away from a wifi source can the door be placed?
The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender
Whats the difference between Restart and Reset?
Restart on the Omlet app will turn your device off and turn it back on again.
Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.
How long do the batteries last, and when should I change them?
4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.
We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.
Can I share access to my door?
You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family
Can I use the light and time settings at the same time?
You can only use one setting at a time on the Omlet Automatic chicken coop door. Though you can change which setting you use via the App at any point. You change the settings by click the Settings icon next to the device. Then click on “Door Settings”. Select the right mode for you, and then tap Save
Please note you might want to change which setting you use throughout the year, depending on your flock’s routine and the number of daylight hours.
How do I update the Omlet Autodoor Firmware?
If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.
If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
Will all my chickens go to bed at the same time?
If you watch your chickens for a few days you will see that in most cases, they will all go into the coop within half an hour of each other.
Keep note of at what time this happens, so you can select the correct time or light level on the door.
You can always use the App to manually open or close the door if you notice a chicken has not made it in.
What is the correct light level for my Omlet Automatic Door opener?
The correct light level will vary depending your geographic location. Generally the default light level which comes with the Omlet Autodoor works well.
You can also find out how the light level behavious in your area by clicking on the setting of the device. Select “Technical Information”. You can scroll down to the light section. You should then see a graph showing your light levels.