Smart Knowledgebase

Can I share access to my door?

You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family

How do I perform a factory reset on my Omlet Autodoor?

Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
Hold OK-button until the screen changes.

Why isn't the control panel found when I try to add a new device?

If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel

Can I change the notification settings?

Tap on the notification bell at the top of the home screen. From here select notifications. You can then choose your general notification settings as well as individual settings for each type of notification.

What settings can I have on my automatic door?

You can choose between the light setting, i.e. choosing at which level of daylight the coop should open and close, time setting, i.e. setting specific times when you know your flock has returned to the coop or are ready to go out for the day. There is also a manual mode where the door opens and closes only when you press the button.

For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. You can find out how to do this by checking the instruction manual.

You can change which setting you’re using whenever you want, but it’s not possible to use to different settings at the same time.

What time system is used to program the door?

The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.

How can I power my Autodoor?

We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.

Connecting to Autodoor fails after selecting door colour

If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.

Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.

Which coops does the Autodoor fit on?

The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.

How long do the batteries last, and when should I change them?

4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.

We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.

Can the wire to the control panel be extended?

We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.

How do I add another device?

You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App