We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
Smart Knowledgebase
Popular Topics
Popular FAQ
Can the door be used vertically?
No, the motor in the door is designed to open the door horizontally.
How does the Omlet Autodoor Crush Detector work?
The Autodoor uses sophisticated safety sensors to protect hens that dawdle in the doorway, just like elevator doors. After gently nudging and opening again, the Autodoor will attempt to close 5 more times until the path is clear.
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
Why is the coop light flickering?
If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
Can I fit my Omlet Autodoor vertically?
No, the motor in the door is designed to open the door horizontally. It is also important to note that the crush detector won’t work properly when mounted vertically as chickens could sit on it and thereby activate it the whole time which would prevent the door from attempting to close.
Can I open the door manually?
Yes, there is a manual mode where the door opens and closes only when you press the button. For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. Check the instruction manual to find out how to do this.
You can watch the how to build video here.
Which coops does the Autodoor fit on?
The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.
Can I fit the Autodoor on my Eglu Go, Go Up or Classic?
Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.
Whats the difference between Restart and Reset?
Restart on the Omlet app will turn your device off and turn it back on again.
Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.
Do I need to set my timezone?
The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.
Can I connect a solar panel or other power supply?
No, we do not recommend using a solar panel with your Omlet automatic door opener.
You must use the Autodoor as specified in the instruction manual by using either the supplied power adapter or AA batteries. A set of AA batteries will last for 2+ months. We cannot offer any warranty (expressed or implied), support or advice if you connect any other forms of power supply to your AutoDoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.