No, the motor in the door is designed to open the door horizontally.
Smart Knowledgebase
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Popular FAQ
Why is the coop light flickering?
If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
How do I add another device?
You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App
How do I update the App?
Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.
Can I change the notification settings?
Tap on the notification bell at the top of the home screen. From here select notifications. You can then choose your general notification settings as well as individual settings for each type of notification.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.
Can I connect a solar panel or other power supply?
No, we do not recommend using a solar panel with your Omlet automatic door opener.
You must use the Autodoor as specified in the instruction manual by using either the supplied power adapter or AA batteries. A set of AA batteries will last for 2+ months. We cannot offer any warranty (expressed or implied), support or advice if you connect any other forms of power supply to your AutoDoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.
Do I have to use the app?
The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.
Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away
Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power
How long is the mains cable?
The mains cable you receive with the door is 5’10”
Can the wire to the control panel be extended?
We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
How far away from a wifi source can the door be placed?
The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender
What wifi networks are supported?
The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.
Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands