Smart Knowledgebase

Do I have to use Mains power for Smart?

You do not have to use mains power if using the smart features of the new Omlet Smart Autodoor control panel. We do however recommend it where possible, as it will improve the functionality of the product. Using mains power will enable the control panel to maintain a constant wifi connection, meaning when you send a command to the door, it will be performed almost immediately. On battery you will have to wait up to 10 minutes for the next time your control panel wakes up and checks in with our servers.

When running on battery with the recommended power settings, we estimate you should expect 2+ months of battery life with normal usage before you need to replace the batteries.

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

Can I fit the Autodoor on my Eglu Go, Go Up or Classic?

Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.

How do I add another device?

You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App

How do I download the app?

The Omlet App is available in the Google Play store for Android users, and the App Store for iOS users. Simply open the relevant app store, and search for “Omlet”, or use the following links: iOS App Store – Google Play

Can I control my door when I'm away from home?

You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

Tell me more about the coop light!

There are two main reasons to add a coop light. Firstly, having a light in the coop will encourage the chickens to return to roost when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.

The coop light uses a LED light at 1.5 watt. That is the equivalent of a 15 watt light bulb.

Can the wire to the control panel be extended?

We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.

Will all my chickens go to bed at the same time?

If you watch your chickens for a few days you will see that in most cases, they will all go into the coop within half an hour of each other.

Keep note of at what time this happens, so you can select the correct time or light level on the door.

You can always use the App to manually open or close the door if you notice a chicken has not made it in.

What time system is used to program the door?

The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.

What batteries should I use to power my Omlet Autodoor?

We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life

Please make sure you use 4 batteries that are the same brand, same type and same energy level.

If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.