We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
Smart Knowledgebase
Popular Topics
Popular FAQ
Do I need to set my timezone?
The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.
Can I share access to my door?
You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family
Whats the difference between Restart and Reset?
Restart on the Omlet app will turn your device off and turn it back on again.
Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.
Why does the app require access to my location?
On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.
You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled
Why is the coop light flickering?
If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
Can I change the WiFi network?
Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.
Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”
Once the control panel displays “Discovery Mode” press the connect button on your app screen.
How long do the batteries last, and when should I change them?
4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.
We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.
What time system is used to program the door?
The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.
How can I power my Autodoor?
We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.
How long is the mains cable?
The mains cable you receive with the door is 5’10”
Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?
We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.
You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.
A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.