Smart Knowledgebase

Connecting to Autodoor fails after selecting door colour

If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.

Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.

What is the correct light level for my Omlet Automatic Door opener?

The correct light level will vary depending your geographic location. Generally the default light level which comes with the Omlet Autodoor works well.

You can also find out how the light level behavious in your area by clicking on the setting of the device. Select “Technical Information”. You can scroll down to the light section. You should then see a graph showing your light levels.

What are the dimensions of the Omlet Autodoor?

The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm

The Control Panel dimensions are: 13cm x 12cm x 4.5cm

The Cable Length is 200cm.

Can I connect a solar panel or other power supply?

No, we do not recommend using a solar panel with your Omlet automatic door opener.

You must use the Autodoor as specified in the instruction manual by using either the supplied power adapter or AA batteries. A set of AA batteries will last for 2+ months. We cannot offer any warranty (expressed or implied), support or advice if you connect any other forms of power supply to your AutoDoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.

How do I update the App?

Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.

Can I control my door when I'm away from home?

You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.

What happens if the door loses connection to the Wi-Fi?

Your Door settings are saved locally to the control panel. So even if your network drops out the Door will continue to use these settings to open and close. You just won’t be able to control the device via the app whilst the Wi-Fi is down.

Why does my Smart Autodoor not open when I think it should on light mode?

To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.

In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.

Which coops does the Autodoor fit on?

The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.

Can I open the door manually?

Yes, there is a manual mode where the door opens and closes only when you press the button. For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. Check the instruction manual to find out how to do this.

You can watch the how to build video here.

Do I have to use the app?

The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.

Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away

Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power

How do I update the Omlet Autodoor Firmware?

If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.

If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here