If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
Smart Knowledgebase
Popular Topics
Popular FAQ
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
Can I fit the Autodoor on my Eglu Go, Go Up or Classic?
Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.
How do I move a device to a different coop?
You can move a device to a different coop by selecting the Settings icon on the top right of the device. You should then select “Device Details. You can then change the “Assigned to:” to the correct coop.
Click the settings icon
Click “Device Details”
Select the correct coop from the “Assigned to:” box
Why is my device showing asleep?
This is to help prolong battery life. You can still send commands to the Door and it will respond to them when it next wakes up (Every 10 minutes). The Door will continue to open and close according to the settings you have saved.
You can turn off Sleep mode by switching to mains power, which we recommend to get the most out of the Smart Features.
What happens if the door loses connection to the Wi-Fi?
Your Door settings are saved locally to the control panel. So even if your network drops out the Door will continue to use these settings to open and close. You just won’t be able to control the device via the app whilst the Wi-Fi is down.
Can the door be used vertically?
No, the motor in the door is designed to open the door horizontally.
Can I use the light and time settings at the same time?
You can only use one setting at a time on the Omlet Automatic chicken coop door. Though you can change which setting you use via the App at any point. You change the settings by click the Settings icon next to the device. Then click on “Door Settings”. Select the right mode for you, and then tap Save
Please note you might want to change which setting you use throughout the year, depending on your flock’s routine and the number of daylight hours.
What are the dimensions of the Omlet Autodoor?
The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm
The Control Panel dimensions are: 13cm x 12cm x 4.5cm
The Cable Length is 200cm.
Why doesn't my control panel "wake up" when I open the app?
If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.
If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.
How do I add a new coop?
You can add a new coop by clicking the menu icon on the top right. You should then select “Manage and share coops”. You can then click the “Add coop” button.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.