Smart Knowledgebase

Why does my Smart Autodoor not open when I think it should on light mode?

To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.

In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.

Can I control my door when I'm away from home?

You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.

Do I need to set my timezone?

The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.

How can I power my Autodoor?

We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.

What is the correct light level for my Omlet Automatic Door opener?

The correct light level will vary depending your geographic location. Generally the default light level which comes with the Omlet Autodoor works well.

You can also find out how the light level behavious in your area by clicking on the setting of the device. Select “Technical Information”. You can scroll down to the light section. You should then see a graph showing your light levels.

How far away from a wifi source can the door be placed?

The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender

Can I change the WiFi network?

Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.

Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”

Once the control panel displays “Discovery Mode” press the connect button on your app screen.

Why should I add a Omlet Coop Light?

There are two main reasons that your chickens and you will love a Coop Light.

Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.

Can I share access to my door?

You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family

Why does the app require access to my location?

On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.

You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled

Can the Omlet Autodoor be fitted Eglu Classic or Eglu Go coops apart from the Eglu Cube and Pro?

The Autodoor can be fitted to:

Eglu Cube Chicken Coop Mk1
Eglu Cube Chicken Coop Mk2
Eglu Pro Chicken Coop

It cannot be fitted to the Eglu Go, Eglu Go Up or Eglu Classic chicken coop.

It can be fitted all wooden chicken coops.

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance