Smart Knowledgebase

How does the light mode work?

The light sensor will react to whichever level you have set it to. It will recognize the amount of light you have set, then there is a 15 minute delay built in (to ensure it isn’t just a temporary shadow like a cloud), and then the door will open or close.

You can change the level to the setting you prefer, just always ensure that the level for closing is lower than the level for opening.

Please note that the location of your coop can also influence the light sensor. If there are trees around, or anything else that may create a darker atmosphere, it can take the door longer to open in the mornings.

The sensor works best under sunny conditions, so during darker months it can be useful to change the setting to the timer.

How do I change the door settings in the app?

To change the door settings, tap on the settings icon in the top right of the door card on the home screen. From the menu that appears, tap the top item “Door settings”. For more details on the settings available, please see Setting when your Smart Autodoor will open and close

Can I change the WiFi network?

Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.

Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”

Once the control panel displays “Discovery Mode” press the connect button on your app screen.

Which coops does the Autodoor fit on?

The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.

Can the Omlet Autodoor be fitted Eglu Classic or Eglu Go coops apart from the Eglu Cube and Pro?

The Autodoor can be fitted to:

Eglu Cube Chicken Coop Mk1
Eglu Cube Chicken Coop Mk2
Eglu Pro Chicken Coop

It cannot be fitted to the Eglu Go, Eglu Go Up or Eglu Classic chicken coop.

It can be fitted all wooden chicken coops.

How do I know when all my chickens have gone inside for the night?

Chickens are flock animals and creatures of habit, and in most cases they will go back to the coop within half an hour of each other at around the same time every evening. Observe your hens for a few days and make a note of when they tend to go to bed, and set the door accordingly.

Can I fit the Autodoor on my Eglu Go, Go Up or Classic?

Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.

Connecting to Autodoor fails after selecting door colour

If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.

Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

Can I control my door when I'm away from home?

You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.

Why does the app require access to my location?

On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.

You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled

How do I change how long the Coop Light comes on for?

You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage