Smart Knowledgebase

Can I use it with chicks?

The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.

How far away from a wifi source can the door be placed?

The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender

Can I fit the Autodoor on my Eglu Go, Go Up or Classic?

Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.

How do I perform a factory reset on my Omlet Autodoor?

Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
Hold OK-button until the screen changes.

Do I have to use Mains power for Smart?

You do not have to use mains power if using the smart features of the new Omlet Smart Autodoor control panel. We do however recommend it where possible, as it will improve the functionality of the product. Using mains power will enable the control panel to maintain a constant wifi connection, meaning when you send a command to the door, it will be performed almost immediately. On battery you will have to wait up to 10 minutes for the next time your control panel wakes up and checks in with our servers.

When running on battery with the recommended power settings, we estimate you should expect 2+ months of battery life with normal usage before you need to replace the batteries.

Why isn't the control panel found when I try to add a new device?

If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel

Why does the app require access to my location?

On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.

You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled

What settings can I have on my automatic door?

You can choose between the light setting, i.e. choosing at which level of daylight the coop should open and close, time setting, i.e. setting specific times when you know your flock has returned to the coop or are ready to go out for the day. There is also a manual mode where the door opens and closes only when you press the button.

For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. You can find out how to do this by checking the instruction manual.

You can change which setting you’re using whenever you want, but it’s not possible to use to different settings at the same time.

Can I use Batteries as a back up if the mains cuts out?

No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.

What batteries should I use to power my Omlet Autodoor?

We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life

Please make sure you use 4 batteries that are the same brand, same type and same energy level.

If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

How do I update the Omlet Autodoor Firmware?

If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.

If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here