Smart Knowledgebase

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

Why is my device showing offline?

This means your control panel is no longer connected to your network. This could be for a couple of reasons.

First check the power to the control panel is ok. If using batteries install fresh ones.

Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.

How do I update the Omlet Autodoor Firmware?

If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.

If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here

Can I change the WiFi network?

Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.

Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”

Once the control panel displays “Discovery Mode” press the connect button on your app screen.

What batteries should I use to power my Omlet Autodoor?

We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life

Please make sure you use 4 batteries that are the same brand, same type and same energy level.

If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.

Can I use Batteries as a back up if the mains cuts out?

No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.

How do I update the App?

Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.

Can the door be used vertically?

No, the motor in the door is designed to open the door horizontally.

How do I change how long the Coop Light comes on for?

You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage

Can I use the light and time settings at the same time?

You can only use one setting at a time on the Omlet Automatic chicken coop door. Though you can change which setting you use via the App at any point. You change the settings by click the Settings icon next to the device. Then click on “Door Settings”. Select the right mode for you, and then tap Save

Please note you might want to change which setting you use throughout the year, depending on your flock’s routine and the number of daylight hours.

Can I fit the Autodoor on my Eglu Go, Go Up or Classic?

Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.

How do I move a device to a different coop?

You can move a device to a different coop by selecting the Settings icon on the top right of the device. You should then select “Device Details. You can then change the “Assigned to:” to the correct coop.

Click the settings icon

Click “Device Details”

Select the correct coop from the “Assigned to:” box