Smart Knowledgebase

Do I have to use Mains power for Smart?

You do not have to use mains power if using the smart features of the new Omlet Smart Autodoor control panel. We do however recommend it where possible, as it will improve the functionality of the product. Using mains power will enable the control panel to maintain a constant wifi connection, meaning when you send a command to the door, it will be performed almost immediately. On battery you will have to wait up to 10 minutes for the next time your control panel wakes up and checks in with our servers.

When running on battery with the recommended power settings, we estimate you should expect 2+ months of battery life with normal usage before you need to replace the batteries.

Why is my device showing asleep?

This is to help prolong battery life. You can still send commands to the Door and it will respond to them when it next wakes up (Every 10 minutes). The Door will continue to open and close according to the settings you have saved.

You can turn off Sleep mode by switching to mains power, which we recommend to get the most out of the Smart Features.

Why is the coop light flickering?

If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

Why isn't the control panel found when I try to add a new device?

If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel

Why is my device showing offline?

This means your control panel is no longer connected to your network. This could be for a couple of reasons.

First check the power to the control panel is ok. If using batteries install fresh ones.

Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.

What batteries should I use to power my Omlet Autodoor?

We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life

Please make sure you use 4 batteries that are the same brand, same type and same energy level.

If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.

Which coops does the Autodoor fit on?

The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.

What is the power of the Coop Light?

The power (brightness) of the Coop Light is 1.5 watts and it is an LED light. This is equivalent to a 15 watt light bulb.

How do I download the app?

The Omlet App is available in the Google Play store for Android users, and the App Store for iOS users. Simply open the relevant app store, and search for “Omlet”, or use the following links: iOS App Store – Google Play

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

Why should I add a Omlet Coop Light?

There are two main reasons that your chickens and you will love a Coop Light.

Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.