You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.
Smart Knowledgebase
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Popular FAQ
Why doesn't my control panel "wake up" when I open the app?
If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.
If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.
What is the power of the Coop Light?
The power (brightness) of the Coop Light is 1.5 watts and it is an LED light. This is equivalent to a 15 watt light bulb.
Why isn't the control panel found when I try to add a new device?
If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
Can I fit my Omlet Autodoor vertically?
No, the motor in the door is designed to open the door horizontally. It is also important to note that the crush detector won’t work properly when mounted vertically as chickens could sit on it and thereby activate it the whole time which would prevent the door from attempting to close.
Can I use Batteries as a back up if the mains cuts out?
No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.
How do I add another device?
You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App
How does the Omlet Autodoor Crush Detector work?
The Autodoor uses sophisticated safety sensors to protect hens that dawdle in the doorway, just like elevator doors. After gently nudging and opening again, the Autodoor will attempt to close 5 more times until the path is clear.
Do I have to use Mains power for Smart?
You do not have to use mains power if using the smart features of the new Omlet Smart Autodoor control panel. We do however recommend it where possible, as it will improve the functionality of the product. Using mains power will enable the control panel to maintain a constant wifi connection, meaning when you send a command to the door, it will be performed almost immediately. On battery you will have to wait up to 10 minutes for the next time your control panel wakes up and checks in with our servers.
When running on battery with the recommended power settings, we estimate you should expect 2+ months of battery life with normal usage before you need to replace the batteries.
Can I change the WiFi network?
Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.
Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”
Once the control panel displays “Discovery Mode” press the connect button on your app screen.
Why is my device showing asleep?
This is to help prolong battery life. You can still send commands to the Door and it will respond to them when it next wakes up (Every 10 minutes). The Door will continue to open and close according to the settings you have saved.
You can turn off Sleep mode by switching to mains power, which we recommend to get the most out of the Smart Features.