Chickens are flock animals and creatures of habit, and in most cases they will go back to the coop within half an hour of each other at around the same time every evening. Observe your hens for a few days and make a note of when they tend to go to bed, and set the door accordingly.
Smart Knowledgebase
Popular Topics
Popular FAQ
Why is my device showing offline?
This means your control panel is no longer connected to your network. This could be for a couple of reasons.
First check the power to the control panel is ok. If using batteries install fresh ones.
Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.
How do I change the door settings in the app?
To change the door settings, tap on the settings icon in the top right of the door card on the home screen. From the menu that appears, tap the top item “Door settings”. For more details on the settings available, please see Setting when your Smart Autodoor will open and close
How long do the batteries last, and when should I change them?
4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.
We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.
Can I fit the Autodoor on my Eglu Go, Go Up or Classic?
Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.
Whats the difference between Restart and Reset?
Restart on the Omlet app will turn your device off and turn it back on again.
Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.
How do I update the App?
Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.
Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?
We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.
You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.
A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.
What wifi networks are supported?
The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.
Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands
Can I use it with chicks?
The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.
Do I have to use the app?
The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.
Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away
Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power