Smart Knowledgebase

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

Why isn't the control panel found when I try to add a new device?

If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel

Can the Omlet Autodoor be fitted Eglu Classic or Eglu Go coops apart from the Eglu Cube and Pro?

The Autodoor can be fitted to:

Eglu Cube Chicken Coop Mk1
Eglu Cube Chicken Coop Mk2
Eglu Pro Chicken Coop

It cannot be fitted to the Eglu Go, Eglu Go Up or Eglu Classic chicken coop.

It can be fitted all wooden chicken coops.

Can the wire to the control panel be extended?

We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.

How do I add another device?

You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App

Can I use the light and time settings at the same time?

You can only use one setting at a time on the Omlet Automatic chicken coop door. Though you can change which setting you use via the App at any point. You change the settings by click the Settings icon next to the device. Then click on “Door Settings”. Select the right mode for you, and then tap Save

Please note you might want to change which setting you use throughout the year, depending on your flock’s routine and the number of daylight hours.

Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?

We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.

You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.

A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.

Can I use Batteries as a back up if the mains cuts out?

No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.

How do I change how long the Coop Light comes on for?

You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage

How do I know when all my chickens have gone inside for the night?

Chickens are flock animals and creatures of habit, and in most cases they will go back to the coop within half an hour of each other at around the same time every evening. Observe your hens for a few days and make a note of when they tend to go to bed, and set the door accordingly.

What are the dimensions of the Omlet Autodoor?

The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm

The Control Panel dimensions are: 13cm x 12cm x 4.5cm

The Cable Length is 200cm.

Why is the coop light flickering?

If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries