You can add a new coop by clicking the menu icon on the top right. You should then select “Manage and share coops”. You can then click the “Add coop” button.
Smart Knowledgebase
Popular Topics
Popular FAQ
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
What batteries should I use to power my Omlet Autodoor?
We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life
Please make sure you use 4 batteries that are the same brand, same type and same energy level.
If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.
How do I change how long the Coop Light comes on for?
You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage
How can I power my Autodoor?
We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.
Can the wire to the control panel be extended?
We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?
We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.
You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.
A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.
Can I use it with chicks?
The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.
Why isn't the control panel found when I try to add a new device?
If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel
Why doesn't my control panel "wake up" when I open the app?
If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.
If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.
What settings can I have on my automatic door?
You can choose between the light setting, i.e. choosing at which level of daylight the coop should open and close, time setting, i.e. setting specific times when you know your flock has returned to the coop or are ready to go out for the day. There is also a manual mode where the door opens and closes only when you press the button.
For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. You can find out how to do this by checking the instruction manual.
You can change which setting you’re using whenever you want, but it’s not possible to use to different settings at the same time.
Can I use Batteries as a back up if the mains cuts out?
No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.