If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel
Smart Knowledgebase
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Popular FAQ
What batteries should I use to power my Omlet Autodoor?
We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life
Please make sure you use 4 batteries that are the same brand, same type and same energy level.
If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.
Can I share access to my door?
You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family
Why is my device showing offline?
This means your control panel is no longer connected to your network. This could be for a couple of reasons.
First check the power to the control panel is ok. If using batteries install fresh ones.
Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.
How far away from a wifi source can the door be placed?
The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender
Can I fit the Autodoor on my Eglu Go, Go Up or Classic?
Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.
Can I use it with chicks?
The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.
Do I have to use the app?
The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.
Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away
Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power
What wifi networks are supported?
The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.
Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands
What are the dimensions of the Omlet Autodoor?
The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm
The Control Panel dimensions are: 13cm x 12cm x 4.5cm
The Cable Length is 200cm.
Can I use Batteries as a back up if the mains cuts out?
No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.
How do I perform a factory reset on my Omlet Autodoor?
- Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
- Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
- Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
- Hold OK-button until the screen changes.