The mains cable you receive with the door is 5’10”
Smart Knowledgebase
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Popular FAQ
How do I add another device?
You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App
Can the door be used vertically?
No, the motor in the door is designed to open the door horizontally.
Do I have to use Mains power for Smart?
You do not have to use mains power if using the smart features of the new Omlet Smart Autodoor control panel. We do however recommend it where possible, as it will improve the functionality of the product. Using mains power will enable the control panel to maintain a constant wifi connection, meaning when you send a command to the door, it will be performed almost immediately. On battery you will have to wait up to 10 minutes for the next time your control panel wakes up and checks in with our servers.
When running on battery with the recommended power settings, we estimate you should expect 2+ months of battery life with normal usage before you need to replace the batteries.
Why does the app require access to my location?
On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.
You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled
Why is my device showing asleep?
This is to help prolong battery life. You can still send commands to the Door and it will respond to them when it next wakes up (Every 10 minutes). The Door will continue to open and close according to the settings you have saved.
You can turn off Sleep mode by switching to mains power, which we recommend to get the most out of the Smart Features.
Can I change the WiFi network?
Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.
Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”
Once the control panel displays “Discovery Mode” press the connect button on your app screen.
How does the Omlet Autodoor Crush Detector work?
The Autodoor uses sophisticated safety sensors to protect hens that dawdle in the doorway, just like elevator doors. After gently nudging and opening again, the Autodoor will attempt to close 5 more times until the path is clear.
Do I have to use the app?
The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.
Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away
Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power
Can the wire to the control panel be extended?
We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
How do I move a device to a different coop?
You can move a device to a different coop by selecting the Settings icon on the top right of the device. You should then select “Device Details. You can then change the “Assigned to:” to the correct coop.
Click the settings icon
Click “Device Details”
Select the correct coop from the “Assigned to:” box