Smart Knowledgebase

How does the light mode work?

The light sensor will react to whichever level you have set it to. It will recognize the amount of light you have set, then there is a 15 minute delay built in (to ensure it isn’t just a temporary shadow like a cloud), and then the door will open or close.

You can change the level to the setting you prefer, just always ensure that the level for closing is lower than the level for opening.

Please note that the location of your coop can also influence the light sensor. If there are trees around, or anything else that may create a darker atmosphere, it can take the door longer to open in the mornings.

The sensor works best under sunny conditions, so during darker months it can be useful to change the setting to the timer.

How do I know when all my chickens have gone inside for the night?

Chickens are flock animals and creatures of habit, and in most cases they will go back to the coop within half an hour of each other at around the same time every evening. Observe your hens for a few days and make a note of when they tend to go to bed, and set the door accordingly.

What is the correct light level for my Omlet Automatic Door opener?

The correct light level will vary depending your geographic location. Generally the default light level which comes with the Omlet Autodoor works well.

You can also find out how the light level behavious in your area by clicking on the setting of the device. Select “Technical Information”. You can scroll down to the light section. You should then see a graph showing your light levels.

How do I perform a factory reset on my Omlet Autodoor?

Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
Hold OK-button until the screen changes.

Why doesn't my control panel "wake up" when I open the app?

If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.

If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.

Can I share access to my door?

You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family

How do I change how long the Coop Light comes on for?

You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage

Why is my device showing offline?

This means your control panel is no longer connected to your network. This could be for a couple of reasons.

First check the power to the control panel is ok. If using batteries install fresh ones.

Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.

Which coops does the Autodoor fit on?

The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.

Why does my Smart Autodoor not open when I think it should on light mode?

To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.

In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.

Can I use Batteries as a back up if the mains cuts out?

No, you can only use either batteries or mains separately. The batteries will not kick in if the mains cable is installed into the control panel.

Why is the coop light flickering?

If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries