Smart Knowledgebase

Do I have to use the app?

The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.

Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away

Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power

How does the light mode work?

The light sensor will react to whichever level you have set it to. It will recognize the amount of light you have set, then there is a 15 minute delay built in (to ensure it isn’t just a temporary shadow like a cloud), and then the door will open or close.

You can change the level to the setting you prefer, just always ensure that the level for closing is lower than the level for opening.

Please note that the location of your coop can also influence the light sensor. If there are trees around, or anything else that may create a darker atmosphere, it can take the door longer to open in the mornings.

The sensor works best under sunny conditions, so during darker months it can be useful to change the setting to the timer.

Can the wire to the control panel be extended?

We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.

What wifi networks are supported?

The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.

Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

What batteries should I use to power my Omlet Autodoor?

We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life

Please make sure you use 4 batteries that are the same brand, same type and same energy level.

If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.

Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?

We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.

You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.

A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.

What happens if the door loses connection to the Wi-Fi?

Your Door settings are saved locally to the control panel. So even if your network drops out the Door will continue to use these settings to open and close. You just won’t be able to control the device via the app whilst the Wi-Fi is down.

Why does the app require access to my location?

On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.

You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled

Can I connect a solar panel or other power supply?

No, we do not recommend using a solar panel with your Omlet automatic door opener.

You must use the Autodoor as specified in the instruction manual by using either the supplied power adapter or AA batteries. A set of AA batteries will last for 2+ months. We cannot offer any warranty (expressed or implied), support or advice if you connect any other forms of power supply to your AutoDoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.

What are the dimensions of the Omlet Autodoor?

The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm

The Control Panel dimensions are: 13cm x 12cm x 4.5cm

The Cable Length is 200cm.

How long is the mains cable?

The mains cable you receive with the door is 5’10”