If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel
Smart Knowledgebase
Popular Topics
Popular FAQ
How do I know when all my chickens have gone inside for the night?
Chickens are flock animals and creatures of habit, and in most cases they will go back to the coop within half an hour of each other at around the same time every evening. Observe your hens for a few days and make a note of when they tend to go to bed, and set the door accordingly.
Can I change the WiFi network?
Tap into Door settings for your Door, Select “Update Wi-Fi”. Whilst on this page in the App, On your Control Panel navigate to Wi-Fi in the menu and press and hold ok.
Depending on your firmware version, the screen may show “Enabled”. If this is the case change the selection to “Discovery Mode”, and then press and hold “OK”
Once the control panel displays “Discovery Mode” press the connect button on your app screen.
Why does my Smart Autodoor not open when I think it should on light mode?
To prevent the door from opening unintentionally in response to torches, headlights, security lights and so on, the light level detected must remain above the level set for opening for 15 minutes before the door will open.
In the mornings you may notice in the Omlet App that the current light level reading is reported at a level higher than the level set to open the door, but the door is still closed. This is completely normal. Wait for 15 minutes, and you should see that the door has opened within that time.
What batteries should I use to power my Omlet Autodoor?
We recommend only using good quality AA batteries with your Omlet Autodoor. We do not recommend rechargable batteries as these provide less power than regular ones, and will result in lower battery life
Please make sure you use 4 batteries that are the same brand, same type and same energy level.
If you are using the Autodoor with WiFi, we recommend using the mains power adaptor provided to get the most out of the Smart features.
How can I power my Autodoor?
We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.
Can I share access to my door?
You can invite anyone you like to have access to your Smart Autodoor via the Omlet App, and decide what level of access to give them. For more details, see our article on Sharing your Smart devices with friends and family
Will all my chickens go to bed at the same time?
If you watch your chickens for a few days you will see that in most cases, they will all go into the coop within half an hour of each other.
Keep note of at what time this happens, so you can select the correct time or light level on the door.
You can always use the App to manually open or close the door if you notice a chicken has not made it in.
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
Why doesn't my control panel "wake up" when I open the app?
If you’re running the control panel on batteries rather than mains power, it will sleep to save power. Whilst it’s asleep, it is not connected to your wireless network, so there is no way to send a command to it to instruct it to wake up.
If your control panel wakes up whilst you’re using the app, the app will communicate with the control panel and ask it to stay awake while you’re active within the app, this will allow the control panel to be more responsive to your commands.
Why should I add a Omlet Coop Light?
There are two main reasons that your chickens and you will love a Coop Light.
Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.
Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.
How long do the batteries last, and when should I change them?
4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.
We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.