Depending on your phone settings, the App will update automatically. You can also check for updates manually via your phone App store.
Smart Knowledgebase
Popular Topics
Popular FAQ
Why does the app require access to my location?
On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.
You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled
How do I change how long the Coop Light comes on for?
You can change how long the coop light stays on for by clicking on the setting icon for the autodoor. Then select Coop Light settings. You can select the time from the “Maxiumum time on:” dropdown box. If you are using your door on battery, then you might want to reduce this time to 5 minutes to reduce the battery usage
Can I open the door manually?
Yes, there is a manual mode where the door opens and closes only when you press the button. For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. Check the instruction manual to find out how to do this.
You can watch the how to build video here.
How long do the batteries last, and when should I change them?
4 good quality AA batteries of the same brand, same type and same energy level should power the Autodoor for 2+ months. If you’re not using the smart functionality, and the control panel is not connected to wifi, then we estimate you should see around 6 months of battery life.
We would suggest changing the batteries when the control panel is showing the level as 5% or lower. It’s good to check the batteries at least every month to make sure they are in good condition.
Can I control my door when I'm away from home?
You can use the app to control your door anywhere your phone is connected to the internet, either via mobile data or Wi-Fi networks. Providing your Door at home is connected to your Wi-Fi network.
What wifi networks are supported?
The Smart control panel will work with any 2.4 Ghz wireless network that supports WPA2/3-PSK encryption. Unsecured wireless networks are also supported.
Note: The Smart control panel will not work with WPA2/3 Enterprise networks, or with networks using the 5 Ghz frequency bands
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
What are the dimensions of the Omlet Autodoor?
The Autodoor Frame dimensions are: 49cm x 42cm x 5.5cm
The Control Panel dimensions are: 13cm x 12cm x 4.5cm
The Cable Length is 200cm.
Connecting to Autodoor fails after selecting door colour
If you see an error message in the app after selecting the colour of your Smart Autodoor, this may indicate your control panel was unable to contact our server to complete the provisioning process. Please check that the wireless network you connected the control panel to has a functioning internet connection, and no settings are in place that prevent the control panel from connecting out to our server.
Some parental control or network restriction settings can interfere with the ability of the control panel to contact our systems. If you have any such settings in place, you could try turning them off temporarily to see if this resolves the issue. In many cases such systems will have an allow list which you can add the control panel to to prevent any future problems.
How far away from a wifi source can the door be placed?
The range of your wireless network can be affected by a number of factors, including the type of access point used, and the construction of your home. As such, it is not possible to give a general answer to this question. We recommend connecting to the wireless network you wish to use with your phone, and standing where you wish to place your control panel. If your phone indicates a good wifi signal, it should be sufficient to use with the Omlet Smart Autodoor. If your phone only shows one bar of wifi, or none at all, then you could find the signal is too weak for the control panel to work effectively. You may wish to move the coop or access point to improve coverage, or purchase a range extender
Why is my device showing asleep?
This is to help prolong battery life. You can still send commands to the Door and it will respond to them when it next wakes up (Every 10 minutes). The Door will continue to open and close according to the settings you have saved.
You can turn off Sleep mode by switching to mains power, which we recommend to get the most out of the Smart Features.