Smart Knowledgebase

Why does the app require access to my location?

On Android devices you may be asked to grant permission to access your location when you try to set up a new device. Omlet does not collect, store or use your location as part of the App functionality. Android includes the location permission with the permission to access bluetooth devices, because certain types of bluetooth beacon devices can be used to determine your physical location.

You will need to grant permission in order to be able to discover and set up new devices, but you can disable the permission afterwards if you wish – the app will work fine with it disabled

What happens if the door loses connection to the Wi-Fi?

Your Door settings are saved locally to the control panel. So even if your network drops out the Door will continue to use these settings to open and close. You just won’t be able to control the device via the app whilst the Wi-Fi is down.

Can I connect a solar panel or other power supply to my Omlet Automatic Door Opener?

We do not offer a solar panel for the Omlet Autodoor. We have tested them and we do not recommend them.

You must use the Autodoor as specified in the instruction manual by using either AA batteries or our power adapter.

A set of AA batteries will last a long time (between 4-6 months) if not using the smart mode and 2+ months if using smart mode. We cannot offer any warranty, support or advice if you connect any other forms of power supply to your Autodoor. There is a high risk that you may damage your Autodoor, and the product may not work as intended.

Why should I add a Omlet Coop Light?

There are two main reasons that your chickens and you will love a Coop Light.

Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.

Can I fit my Omlet Autodoor vertically?

No, the motor in the door is designed to open the door horizontally. It is also important to note that the crush detector won’t work properly when mounted vertically as chickens could sit on it and thereby activate it the whole time which would prevent the door from attempting to close.

What time system is used to program the door?

The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.

Will all my chickens go to bed at the same time?

If you watch your chickens for a few days you will see that in most cases, they will all go into the coop within half an hour of each other.

Keep note of at what time this happens, so you can select the correct time or light level on the door.

You can always use the App to manually open or close the door if you notice a chicken has not made it in.

Why isn't the control panel found when I try to add a new device?

If your control panel is not found when you try to add a new device, it may not be in discovery mode. The control panel should display “Discovery Mode. Press OK to exit”. If this is not displaying, use the arrow buttons to navigate through the menu to the Wifi option, and then press and hold OK to re-enable discovery mode. Alternatively, you can perform a factory reset – note this will erase any settings you have customised on the control panel

Do I have to use the app?

The new Omlet Smart Autodoor has all of the same functionality as the previous version of the Autodoor if you do not wish to connect it to wifi and use the app to control it. When the control panel is first powered on, it will enter Discovery Mode. Simply press OK on the control panel to exit discovery mode, and you can use the control panel offline as before.

Connecting the control panel to wifi and the Omlet App allows you to receive notifications that your door has opened and closed as expected, and control the door from wherever you are in the world, giving you the peace of mind that your chickens are safe and secure, whether you’re on the sofa, running late at work, or enjoying the sun on a vacation thousands of miles away

Please see our article about upgrading the firmware if you plan to not use the app, and run the control panel on battery power

How do I update the Omlet Autodoor Firmware?

If your Omlet Autodoor is connected to wifi then it will check for updates automatically once per day. If you would like to update it manually then click on the device settings icon, click on Firmware and then click “Firmware Update”.

If your Omlet Autodoor is not connected to wifi, then you will need to connect it for it to be able to receive updates. See our guide here

How do I add a new coop?

You can add a new coop by clicking the menu icon on the top right. You should then select “Manage and share coops”. You can then click the “Add coop” button.

How do I download the app?

The Omlet App is available in the Google Play store for Android users, and the App Store for iOS users. Simply open the relevant app store, and search for “Omlet”, or use the following links: iOS App Store – Google Play