Smart Knowledgebase

Why do my batteries only last a week?

There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.

If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor

If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance

Can I change the notification settings?

Tap on the notification bell at the top of the home screen. From here select notifications. You can then choose your general notification settings as well as individual settings for each type of notification.

Can I fit the Autodoor on my Eglu Go, Go Up or Classic?

Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.

Whats the difference between Restart and Reset?

Restart on the Omlet app will turn your device off and turn it back on again.

Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.

Can I fit my Omlet Autodoor vertically?

No, the motor in the door is designed to open the door horizontally. It is also important to note that the crush detector won’t work properly when mounted vertically as chickens could sit on it and thereby activate it the whole time which would prevent the door from attempting to close.

How do I download the app?

The Omlet App is available in the Google Play store for Android users, and the App Store for iOS users. Simply open the relevant app store, and search for “Omlet”, or use the following links: iOS App Store – Google Play

Why is my device showing offline?

This means your control panel is no longer connected to your network. This could be for a couple of reasons.

First check the power to the control panel is ok. If using batteries install fresh ones.

Then check if you are experiencing Wi-Fi problems on another device. It may be that your door is too far away from your network hub and struggling to connect so try moving it closer if possible.

How can I power my Autodoor?

We recommend powering your Smart Autodoor via the included mains power adaptor for the best experience. You can power the Smart Autodoor with batteries if you wish, we estimate you will get 2+ months of battery life with a set of good quality AA batteries. If you connect your Autodoor to a solar panel or any other type of power source, we will not be able to offer any warranty (expressed or implied), support or advice.

What time system is used to program the door?

The Autodoor uses a 24h clock. So if you, for example, want to program your door to close at 6pm, you would set the control panel to 18:00.

Can I use it with chicks?

The Autodoor is designed to be used by adult chickens, and it’s wise to only use manual mode if you have chicks in the flock.

Why should I add a Omlet Coop Light?

There are two main reasons that your chickens and you will love a Coop Light.

Firstly, having a light in the coop will encourage the chickens to return to their house when it gets dark. This is especially good if you have one or two hens that tend to stay out longer than the rest.

Secondly, it’s useful to have a light in the coop if you want to check on your hens when it’s dark, maybe as you come home from work or just before you go to bed. The hens won’t be bothered by you turning on the light for a minute and peeking into the coop.

How do I perform a factory reset on my Omlet Autodoor?

Scroll down in the menu of the Control Panel until you get to “Factory Reset”.
Press and hold the “OK”-button until the screen changes to “Are You Sure” and a flashing “N”.
Change the flashing “N” (for no) to “Y” (for yes) by using the arrow buttons.
Hold OK-button until the screen changes.