If your coop light is flickering whilst turned on, this could indicate that your batteries are beginning to get low. Try replacing your batteries with a new set of good quality AA batteries
Smart Knowledgebase
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Popular FAQ
Can I change the notification settings?
Tap on the notification bell at the top of the home screen. From here select notifications. You can then choose your general notification settings as well as individual settings for each type of notification.
Can I fit the Autodoor on my Eglu Go, Go Up or Classic?
Unfortunately, the Autodoor is not compatible with our Eglu Go, Go Up or Classic coops. However, the versatility of the frame and door design allows you to fit the Autodoor to any kind of chicken run.
Why do my batteries only last a week?
There are a couple of reasons why you may be experiencing poor battery life. If you’re running your control panel without connecting it to Wifi, then you may be running an older version of the firmware which has some known issues with poor battery life. To check your firmware version, scroll through the menu to Factory Reset, and the current version will be displayed underneath. If your version is older than 1.0.15, then you will experience these issues (likely you’re running 1.0.8 in this case). If you’re running an old version, follow this guide to update to the latest and resolve the problem.
If you have your Smart Autodoor connected to wifi, the update will have been applied automatically. If you are experiencing poor battery life in this situation, please ensure that your power settings are set to “Power Saving”, and Deep Sleep is enabled. For more detailed advice, please read our guide on optimising battery life for your Smart Autodoor
If you have followed the guides above, and are still experiencing issues with battery life, please contact us, and we would be happy to provide further assistance
Which coops does the Autodoor fit on?
The Autodoor fits straight on the Eglu Pro Chicken Coop, the Eglu Cube Chicken Coop, and on the majority of wooden chicken coops or barns. If you have an older Eglu Cube (before 2016), you can fit the Autodoor by using an attachment kit. You can also fit it to mesh or chicken wire on a run.
How do I download the app?
The Omlet App is available in the Google Play store for Android users, and the App Store for iOS users. Simply open the relevant app store, and search for “Omlet”, or use the following links: iOS App Store – Google Play
How do I add another device?
You can add additional devices by following the same process. Ensure the device is in discovery mode, and then go to Add Device within the app. For full instructions, see our article on Connecting your Smart Autodoor to the Omlet App
What settings can I have on my automatic door?
You can choose between the light setting, i.e. choosing at which level of daylight the coop should open and close, time setting, i.e. setting specific times when you know your flock has returned to the coop or are ready to go out for the day. There is also a manual mode where the door opens and closes only when you press the button.
For safety and peace of mind, there is also a built-in failsafe system for opening the door completely by hand. You can find out how to do this by checking the instruction manual.
You can change which setting you’re using whenever you want, but it’s not possible to use to different settings at the same time.
Do I need to set my timezone?
The timezone for each device is set when you provision the device. The timezone is set to the same timezone as the phone which provisioned the device. You can adjust the timezone by tapping the settings icon on the device card, then tap Localisation. You can then select the timezone from the dropdown box.
Can the wire to the control panel be extended?
We don’t provide any solution for extending the cable, but we do sell a replacement cable that could be used for that purpose. If you want to extend the cable we suggest you speak to an electrician to make sure it’s done safely and correctly.
What happens if the door loses connection to the Wi-Fi?
Your Door settings are saved locally to the control panel. So even if your network drops out the Door will continue to use these settings to open and close. You just won’t be able to control the device via the app whilst the Wi-Fi is down.
Whats the difference between Restart and Reset?
Restart on the Omlet app will turn your device off and turn it back on again.
Reset on the Omlet app will factory reset your device. It will remove all configuration settings. You will need to reprovision the device to use it in smart mode again. You should Reset the device if you wish to remove the device from your account and sell it.